Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.
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Small to mid-sized businesses can provide a simplified, service to compete more effectively with the competition.
Large groups of workers or customers can collaborate on discussions or share resources, helping to maximize your budget.
With the constant change in technology, scalability is huge in today’s business world and with UC, your services can be provided on a per-customer basis, cutting down unnecessary costs.
Your business can rest easy in a server emergency with the use of UC, where your data can be backed-up for rapid recovery.
Microsoft Outlook Plugin:
Optionally installed with Outlook 2010 and 2013; provides users with the following features: Click-to-Dial, Screen Pops, and Call Logging.
An installable plugin for users of Salesforce.com supporting Click-to-Dial, Screen Pops and Call Logging.
A small pop-up window that displays inbound Caller ID information on the user’s screen
We provide an application programming framework to allow other parties to obtain and pass information to our platform from other programs or systems. Some of the capabilities will include, but are not limited to:
• Presence and Click-to-Dial
• Call Control and Status
• Call Logging